Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving high quality support on–time is our main priority, so we backup each cloud hosting plan with a 1–hour ticket response warranty. Once you supply a ticket or drop a message, our customer technical support staff will do their best to present the most adequate solution to your issue and to offer you help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any issue you could have connected with URLy Host’s offerings. We’ve got technicians working continuously to deliver help and support any time required. You can utilize the ticket system or send us an e–mail at any moment, or pick up the phone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working within the Control Panel, you’ll be able to always click on the Help key and find your issue in the set of posts that will come up. We have also turned almost all the content articles into videos. The catalogue of video tutorials will show up if you pick the Videos key located in the top right angle.