Apart from having more resources, a reason why you may get your own web server and use it instead of a shared web hosting plan is the fact you'll be able to install and run a wide selection of software. With a shared account, you could use applications, which don't need root access and aren't installed server-side, so when you require particular software for your sites, you cannot set it up on a shared server. This isn't the case with a hosting server of your own where you can install anything you want. The downside is that you may not have much experience and handling your own server is more difficult that managing a shared hosting account in which the provider handles the majority of things. This is why we offer an extra service for our server plans called Installation & Troubleshooting and you may make use of it any time that you face any issues with the administration of your machine.
Installation and Troubleshooting in VPS Servers
The upgrade can be obtained for any of the VPS server solutions regardless of the Operating System and CP that you've picked or the task that you need to be executed as our admins will assist you with anything associated with the software on the hosting server. This includes, but isn't limited to, setting up third-party software, setting up hosting server options, troubleshooting scripts in case they do not perform adequately, etc. The upgrade provides 60 minutes of work and if a certain task requires less time, the remaining minutes shall be available for the future and will be listed inside the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which offers thirty minutes of custom work on your hosting server. This way, you can work on your Internet sites without needing to worry that you won't be able to use some app or losing time on technical issues.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any of the dedicated servers we offer at any time that you need it. In case you need any custom work from our admins just after your web server is ready, you may get the upgrade during the hosting server signup process, or if you need something to be executed later on, you could add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our admins on your machine, so if you encounter any issues to install a third-party piece of software or some application gives errors and doesn't work the way it should, our professionals can help you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in the event that you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.